BOM IT Solutions are very capable working around our IT requirements. They don’t just offer an ‘off-the-shelf’ IT support model – they’re open to discussions and tailor their approach to what our business really needs. Our support contract is flexible, which suits us perfectly. We’re not paying for support when we don’t need it, but can dial in help whenever required. It works so well that we rarely need to take the arrangement out to tender.
We already have in-house expertise, and BOM IT Solutions step in where we face hurdles. Their technical expertise covers everything from day-to-day support to large-scale infrastructure projects. Customer service ensures tickets are processed and handled in order of priority, giving us reassurance that issues are being managed.
We would recommend BOM IT Solutions as a technology partner. Their staff are polite and friendly, whether remotely or on-site, and they offer value for money.