Because technology should last longer than the warranty. Device Life Support up to 5 years.
Most devices are designed to last longer than their manufacturer’s warranty allows, but once this period ends then the support often drops away too. We offers something a little different: support which goes beyond the manufacturer warranty so you get more life and much more value from your technology.
Extending your device warranty is just like insuring your car, it keeps your essential hardware protected so you don’t face unexpected repair costs or premature replacements. With Device Life Support, you extend the life of your equipment, avoid unnecessary spending and keep your business running smoothly for years longer.
Extend the life of your technology (5 years).
Keep your devices performing longer.
Protect your investment.
Device Life Support covers repairs, parts and proactive maintenance.
Reduce waste, improve sustainability.
Extending device life means less electronic waste and a smaller carbon footprint.
Repairs and services: potential for cost saving benefits by maintaining hardware outside the manufacturers warranty.
We provide user support to any charity or business across all sectors and doesn’t need to have been supplied by us. We also provide warranty management with a loan device which enables your team to continue to work whilst the device is in repair.
Each service is modular so you can select hardware support with add-ons, including email, applications, O/S and connectivity. These inclusive services also apply to networking hardware, switches and routers. With an all inclusive time and materials onsite support with a dedicated BOM IT Solutions engineer and SLA’s – Services Levels of your choice.
Lower hardware costs.
Extending the life of existing devices reduces the need for frequent replacements, helping businesses make the most of their IT investments. Device Life Support keeps equipment running smoothly for longer, significantly cutting annual refresh spending.
Reduced carbon footprint.
By maximising device longevity, organisations buy fewer new devices lowering manufacturing demand and reducing the environmental impact associated with production, shipping and disposal. It’s a practical, immediate step toward greener IT.
Improved operational stability.
Well‑maintained devices perform better, crash less and keep users productive. Proactive support ensures issues are resolved early, reducing downtime and extending the usable lifespan of critical equipment.
Predictable IT budgeting.
With fewer surprise failures and a reduced need for emergency replacements, Device Life Support helps businesses plan more accurately. Costs become smoother and more predictable, improving long‑term financial planning.
Reduced electronic waste.
Extending device life directly decreases e‑waste output. Instead of prematurely discarding machines, Device Life Support ensures they continue to operate efficiently, supporting a more circular and responsible technology lifecycle.
Sustainability: maintaining hardware means fewer redundant assets over a given period which is better for our environment.
If physical hardware warranty expires its often the approach of many suppliers to encourage businesses to purchase new hardware with new manufacturers warranty which entitles them to vendor support.
We provide support on the device or asset beyond the manufacturer’s warranty and support to 5 years or more. All parts and labour absorb with a fixed fee. Extending the life of the device making your business more sustainable, supporting your environmental benchmarks and goals whilst knowing you have the full support from BOM IT Solutions.
What do other IT service providers do?
Many IT service providers will only support technology assets and users device’s whilst in manufacturer’s warranty for the initial first year or up to three year. From there a IT service provider may implement a care support pack from the vendor which in some cases can often lose the valued continuity between a customer and the IT service partner.
We tend to work a little differently. Our approach is to offer device life support packages for all types of technology and assets designed to enable you to extend the life of your investment in return reducing further capital costs.
Why choose BOM IT Solutions. The personal connection.
Expand device lifetime.
Improving sustainablity.
Better continuity.
Transparent fixed costs.
How long does Device Life Support protect my equipment?
Device Life Support extends your hardware protection for up to 5 years, giving you long-term cover beyond standard manufacturer warranties. This ensures your devices stay supported, repaired and maintained throughout their full working life.
What types of devices are covered?
Most business-critical equipment is eligible, including:
- Laptops
- Desktop PCs & workstations
- Servers
- Networking hardware
- Firewalls & security appliances
If you’re unsure about a specific model, we can check it for you.
What’s included in the extended protection?
Your devices receive:
- Priority diagnostics
- Hardware repair or replacement
- Parts and labour covered
- Remote support
- On-site assistance (where required)
- Full lifecycle reporting and tracking
It’s designed to minimise disruption and keep your team moving.
How does Device Life Support help reduce costs?
Instead of replacing devices early or paying unexpected repair bills, Device Life Support gives you a predictable, fixed cost for long-term cover. This extends the life of your technology, reduces waste, and supports more sustainable hardware planning.
Do I need to register or maintain anything?
No. Once your devices are enrolled, we manage everything. BOM IT Solutions monitors each asset, handles all support requests, tracks warranty status, and ensures fast response if something goes wrong.
Managed IT Services built around your business. Adaptive. Collaborative. Connected.
Call us today on 0800 038 7222 or email sales@bom.co.uk.
Ready to extend your warranty and protect your devices?
We’ve partnered with organisations of all sizes, taking the time to listen, learn, and design solutions that fit perfectly with the way you work. Unlike off-the-shelf providers, our tailored approach ensures your IT not only supports your goals but actively drives them forward.
Protect your devices for longer, call 0800 038 7222 or email sales@bom.co.uk to learn more.
Step 1: request a callback.
Call 0800 038 7222 or email sales@bom.co.uk.
Step 2: coffee and conversation.
Decide what level of coverage you want.
Step 3: extend and protect.
Your tech stays reliable and keeps you moving forward.