Applied AI. Future-ready IT with BOM IT Solutions.
Looking ahead, supporting you today. Get in touchUnderstanding AI for business: a practical overview.
Artificial Intelligence (AI) is no longer a futuristic concept reserved for big tech companies, it’s now a practical, everyday tool that businesses of all sizes can use to work smarter, faster, and more efficiently. Rather than replacing people, AI enhances how teams operate by taking care of repetitive tasks, helping make better decisions, and unlocking new ways to work.
At its core, AI is technology which learns from data and assists with tasks that usually require human intelligence such as understanding information, spotting patterns, creating content, or making recommendations. In a business context, this means AI can:
- Process information far quicker than humans
- Automate routine tasks
- Improve accuracy and reduce errors
- Provide insights based on real data
- Assist employees with complex or time‑consuming work
AI becomes especially powerful when it’s integrated directly into the tools a business already uses, which is where the modern Microsoft ecosystem plays a huge role.
Empowering modern work with Microsoft Copilot. How Microsoft Copilot elevates the way you work.
As part of Microsoft’s approach to modern work, Microsoft Copilot brings AI straight into the tools employees already use every day which includes Word, Excel, PowerPoint, Outlook, Teams and Windows.
With Microsoft Copilot, employees can:
- Summarise long documents or conversations in seconds
- Draft emails, proposals and reports automatically
- Analyse data within Excel without formulas
- Create presentations from simple prompts
- Review actions and insights after Teams meetings
- Search across the entire Microsoft 365 environment instantly
Because it works inside the Microsoft 365 ecosystem, Microsoft Copilot becomes a natural extension of your existing workflow, making AI more accessible, secure and easier to adopt across the business.
Future-proofing your business with Microsoft Copilot.
Let Microsoft Copilot do the heavy lifting, allowing you more time to add your expertise.
Microsoft Copilot completes routine tasks so you can focus on work which drives the business.
Have a unified, professional output across your organisation with Microsoft Copilot coaching.
Better communication, less confusion and more consistent output across every team.
Cut through the noise, find information and files seamlessly with Microsoft Copilot.
Microsoft Copilot extracts key insights improving decision-making and reducing frustration for everyone.
Microsoft Copilot operates within Microsoft’s secure ecosystem.
Microsoft Copilot uses your existing Microsoft 365 permissions meaning your data stays protected.
What are the privacy concerns with using Copilot?
Data Access: Copilot can access data based on users permissions. This may include sensitive information.
Data Exfiltration: ensure proper data governance to prevent unauthorised data sharing or storage.
Transcription: Copilot can transcribe meetings, which means everything said is stored and searchable. Develop a policy on transcription to manage this.
How can I mitigate the risk of data breaches with Copilot?
Use Multi-Factor Authentication for all users. Regularly review and update access permissions based on job roles. Ensure data is encrypted both at rest and in transit (Microsoft does this as-standard in OneDrive/SharePoint). Conduct regular security audits to identify and address vulnerabilities.
How can I ensure Copilot is used ethically within my organisation?
Its a very good practice to create policies for ethical AI use, data privacy, and security. Provide training on responsible AI practices and data handling. Continuously monitor AI usage and address any ethical concerns promptly.
How can I address the concern of over-reliance on AI with Copilot?
Balance Copilot use and manual work, encourage users to balance using AI tools and manual problem-solving. Provide training to enhance critical thinking and problem-solving skills alongside AI usage.
What are the risks of data exfiltration with Copilot?
Data exfiltration involves unauthorised transfer of data from an organisation. AI systems can be targeted for data exfiltration due to the valuable information they process. Implementing strong encryption, access controls, and monitoring can help prevent data exfiltration.
Microsoft Copilot: AI built into the tools you already use.
Microsoft Copilot works seamlessly across the Microsoft 365 ecosystem, using AI to support everyday tasks in apps such as Outlook, Teams, Word, Excel, and SharePoint. By securely accessing your organisation’s data, Microsoft Copilot helps draft content, summarise conversations, analyse information, and automate routine work all within the applications your teams already rely on.
Because it’s embedded directly into Microsoft 365, Microsoft Copilot enhances productivity without disrupting how your business works.
Why BOM IT Solutions? We put people-first.
Technology is only ever as good as the results it delivers and that starts by understanding your business better than anyone else. We’ve partnered with organisations of all sizes, taking the time to listen, learn and design IT solutions that fit perfectly with the way you work. Unlike off-the-shelf providers, our tailored approach ensures your IT not only supports your goals but actively drives them forward.
Your IT, fully managed and future-ready. Call 0800 038 7222 or email sales@bom.co.uk.
Step 1: request a callback.
Or call 0800 038 7222 or email sales@bom.co.uk.
Step 2: coffee and conversation.
Partner with an IT team who deliver IT solutions built around you.
Step 3: seamless onboarding.
We will get you set up quickly, securely, and with minimal disruption.