Repairs & Services
There is potential for cost savings by maintaining hardware outside the manufacturers warranty.
BOM will provide user support to any charity or business, across all sectors, and doesn’t need to have been supplied by us. We also provide warranty management, with a loan device, enabling your team to continue to work whilst the device is in triage or repair.
Each service is modular so you can select hardware support with add-ons, including email, applications, O/S and connectivity.
These inclusive services also apply to networking hardware, switches and routers. With an all inclusive time and materials onsite support with a dedicated BOM engineer and SLA’s – Services Levels of your choice.
Under manufacturer’s warranty, BOM can provide warranty management not limited to 1 or 100 calls per year.
What do other service providers do?
Many other service providers will only support technology assets and users device’s whilst in manufacturer’s warranty for the initial 1 or 3 years, then look to implement care pack support from the vendor which can often lose that valued continuity between customer and services partner.
We offer device life support packages for all types of technology and assets. Designed to enable you to extend the life of your investment thus reducing further capital costs through improved support and customer experience whilst extending device life and helping to meet the sustainability credentials that your company is aspiring to achieve.
BOM have a unique offering that allows you to extend the device life with support to 5 years or more
What happens when your devices warranty expires, and hardware becomes redundant?
How do you manage your environmental responsibility and sustainability issues associated with this?
Contact the team for more information on your Device Life Support Service
0800 038 7222
Maintaining hardware means fewer redundant assets to landfill over a given period. Clearly this is better for our environment and promotes a sustainability ethos within your business.
If physical hardware warranty expires its often the approach of many suppliers to encourage businesses to purchase new hardware with new manufacturers warranty which entitles them to vendor support.
What BOM offers is support on the device or asset beyond the manufacturer’s warranty and support to 5 years or more. All parts and labour absorb with a fixed fee. Extending the life of the device making your business more sustainable, supporting your environmental benchmarks and goals whilst knowing you have the full support from BOM.
0800 038 7222
BOM support means continuity, often speaking to the same member of Services Team and always understanding the needs and customer requirements.
Our team understands your network, your use case and your technologies rarely having to ask a repeat question.